1. Introduction

Welcome to Crumpeck Designs. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

2. Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

• Personal Information: We collect information that you provide directly to us, such as your name, email address, and payment information. This information is necessary to process your orders and provide you with customer support.

3. Payment Information

We use third-party payment processors, PayPal and Stripe, to handle your payment transactions securely. We do not store your payment card details. These third-party processors collect and store your payment information in accordance with their own privacy policies.

4. Use of Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you regarding your orders and any inquiries you may have.
• Provide you with customer support.
• Send you updates, promotional materials, and other information related to our business, if you have opted to receive such communications.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and order fulfillment. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

6. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technologies to secure your data during transmission.

7. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at CustomerService@CrumpeckDesigns.com.

8. Cookies and Tracking Technologies

 We use “cookies” and similar tracking technologies to enhance your experience at Crumpeck Designs. These include:

• Essential Cookies: Necessary for the website to function, such as keeping your shopping cart active.

• Marketing Cookies: We use tools like Omnisend and the Facebook Pixel to understand how you interact with our site, allowing us to send relevant updates and show you products you may like.

• Third-Party Cookies: Our payment processors (PayPal and Stripe) may use cookies for security and fraud prevention.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website after such changes will constitute your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: CustomerService@CrumpeckDesigns.com